CCAOI is a not for profit Trust which represents the entire ecosystem of Internet of India comprising of:
- Connectivity Providers: ISP, BWA providers and Public Internet Access Providers (PIA's) comprising of 1,80,000 Cybercafés/87,000 CSCs/Telecenters
- Content Providers :eGovernance, eCommerce, eEducation, eMedicine
- Cyber Security-Safe Internet and Safe Cafe/CSCs & Telecenters
- Consumers- Public Internet Access (Cybercafé/ CSC) users
The body was set up with the objective of promoting Internet to the common masses across India. CCAOI is responsible for bringing to the forefront and voicing the woes of the entrepreneurs at the required forums on their behalf. Thereby protecting their interest and helping them establish and sustain a world class infrastructure, which in turn would facilitate affordable internet services to the "Aam Aadmi."
To achieve this, CCAOI interacts and works closely with the Government, the Regulators, Policy Makers and major Industry Chambers.
Everything that CCAOI has done or achieved, since we began operations, stems from our Purpose and Vision. The key aspect of our vision is that CCAOI be an enabler for the India Model and catalyst of the Internet for positive change in India - a responsibility that we continue to carry.
In the current scenario, despite its strength, internet penetration in India has not been significant. Though high access cost (devices/equipments), limited availability of internet, lack of relevant content and language are attributed to be the prime factors which have hampered the growth of broadband and internet in the country, we feel the growth and adoption has not been significant due to the lack of digital literacy and general mindset of the people of these countries who are more prone to assisted services for centuries. Even today, only a limited section of the people belong to the Do it Yourself group (DIY) and majority of the people rely on assisted mode to avail the services.As a result, Cybercafés/ CSC’s/ Tele centers becomes all the more important. Unlike ISP’s in the shared environment, they are accountable not only for access but also awareness and accountability of their actions. In other words, they not only offer a low-cost alternative to the otherwise expensive model of in-home ownership and access, lowering multiple financial barriers (investment in hardware and software, monthly cost, expenses for updates or security etc.) but also provide the much needed Assisted Services for both the non-English speaking, non-computer literate and assistance seeking population.
Our endeavour has always been to bring together all these stakeholders spread across both urban and rural areas and create an environment of Win – Win situation for all stakeholders, so that the Internet ecosystem flourishes uniformly across the country.